Key Features in vSite and the vGIS Portal Are Missing (KB-TT015)
Since both vSite and the vGIS Admin Portal are browser-based platforms, there are instances where users and admins noticed specific features do not open or appear. We recommend verifying that all pop-up blockers be disabled when operating either platform.
Common Issues Stemming from Pop-Up Blockers
- Attempting to open a feature like Users in the vGIS Admin Portal
- Missing Menus or Buttons in vSite
Instructions to Disable Pop-Up Blockers
Depending on the browser used, we've provided links to instructions for disabling pop-up blockers.
Note: We've listed the browser options by preference in descending order.
Have Questions? Feel free to Submit A Request to speak with a member of the vGIS Support Team.
Reviewed: 2024-04-02