Tips and Tricks

vSite Scan Best Practices Video (KB-TT017)

The video below will go over all the best practices with using GNSS hardware connected to vSite AR. If you do not have a GNSS hardware and would like to discuss your options, feel free to contact the vGIS Team to get you started. Timestamps: 0:00...
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Service Access Integration with ArcGIS (KB-TT016)

Service Access is a Security option chosen during the upload process for an ArcGIS Feature or Scene Service link. This is the preferred and most secure integration method, as it eliminates the need to enter or store credentials within vSite.    St...
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Key Features in vSite and the vGIS Portal Are Missing (KB-TT015)

Since both vSite and the vGIS Admin Portal are browser-based platforms, there are instances where users and admins noticed specific features do not open or appear. We recommend verifying that all pop-up blockers be disabled when operating either p...
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Hint - Adding Datasources to a Team/ Project (KB-HNT009)

Data sources need to be enabled for teams before they can be visualized in the vGIS App. Data sources can be added to a team in two ways: From the Data Source Configuration screen, use the Teams tab to enable the data source for a specific Team/...
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Hint - Adding Layers To A Team/ Project (KB-HNT008)

  Layer Groups need to be enabled for teams before they can be visualized in the vGIS App. Use the Data tab in the selected team menu and slide to the Layer Groups section to enable specific layer groups for viewing (Fig 1).     The different typ...
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Hint - Assigning Layer Groups (KB-HNT007)

Layer groups organize objects so that vSite users can turn multiple objects on and off at once. For example, if your data set contains water, sewer, and storm water assets, you may create Water, Sewer, and Storm Water layer groups to combine relat...
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Hint - Setting The Vertical Datum (KB-HNT006)

Elevation settings are key to configuring your data, these will be the base of where your objects are placed in the digital space. This can either be embedded within your data, or enabled through the vSite Admin Portal. Incorrect elevation setting...
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Hint - Vertical Datum For KML Datasources (KB-HNT005)

KML files rely on a single Coordinate Reference System, which is not referenced explicitly in KML file itself. The vertical datum, used for altitude measurements is the EGM96 Geoid.   Additional Resources Adding A KML Datasource (KB-AP020) How To ...
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Hint - Setting The Unit of Measurement (UoM) For EPSG Code (KB-HNT004)

To accurately display your data, our system will need to know the units of measurement (UoM) used in its design. Different coordinate systems work in different UoM. To select the unit of measurement, click on the UoM drop-down box adjacent to the...
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Hint - Setting The EPSG Code For DWG Vector Formats (KB-HNT003)

To accurately display your data, our system will need to know which coordinate system was used in its design. For DWG (Vector) sources, you will need to enter coordinate system's EPSG code before synchronizing the data source. To set the coordinat...
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Hint - Setting the Coordinate System Using EPSG Codes (KB-HNT002)

To accurately display georeferenced data, vGIS needs to know which coordinate system was used in its initial design. To set the coordinate system, enter the appropriate EPSG code into the Coordinate System field (Fig. 1). EPSG stands for European ...
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Hint - Processing Your Data (KB-HNT001)

Every time your data changes or you apply changes to your data configuration, you will need to process the data source. To process your entire data source, you’ll only need to click on the Process Data button in the upper right corner of the scree...
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How To Determine Whether Your Data Is Z-Enabled (KB-TT009)

Elevation settings are one of the key items you need to address when configuring your data. To determine if your data source contains elevation values, use the sample data at the object layer configuration screen. In The Admin Portal Access the D...
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Double Sided Surfaces And How To Disable Them In vGIS (KB-TT013)

When rendering 3D visuals, vGIS expects shader or texture only on one side of each facet. Otherwise, by rending both sides of the same plane at once, the rendering engine will have a harder time processing the visuals to display in AR. Rendering o...
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Accessing Reality Capture Scans From The vGIS Admin Portal (KB-TT012)

To view the metadata from reality capture scans created from the vSite AR Reality Capture functionality, you need to access the vGIS Admin Portal. From there, you can navigate to the Reality Capture tab shown in Figure 1. All company or team scans...
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vGIS Admin Portal Scripting Language (KB-TT010)

vGIS supports custom post-processing configuration for GIS data. Post-processing is handled through scripts applied to Datasources. The foundation of vGIS scripts is LUA programming language. Data processing takes the source object (specific to ea...
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Understanding Augmented Reality Visuals (KB-TT004)

3D Perspective vGIS AR uses computer-generated 3D visuals superimposed on top of live video to augment a user’s view with helpful information. When thinking about 3D visuals and evaluating 3D objects, it is important to consider perspective. From ...
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Optical Tracking Error Margins (KB-TT005)

Without an external GNSS/RTK device, vGIS AR initially relies on the calibration for the positioning and then on the optical tracking while moving around. While optical tracking provides the stability and accuracy suitable for most field deploymen...
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Misaligned Visuals: A vGIS Problem Or Data Issue? (KB-TT006)

Is It A vGIS Problem Or Data Issue? Occasionally, even after the most precise calibration, objects in vGIS may appear away from their actual locations. For instance, Fig. 1 shows a difference of approximately 1.5m/5ft between the pipe location as ...
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Tips For Retaining High-Accuracy While Moving in AR (KB-TT003)

vGIS AR is designed for field work. To make the most of the system, it is important to understand the best practices for using the system in the field. Accuracy Improvement Tips To make the most of the vGIS AR experience, please follow these guid...
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Objects Appear To Float, Slide Or Drift (KB-TT007)

Drift Symptoms And Causes Occasionally, computer-generated objects in the first-person view may appear to slide or float away. This phenomenon is known as drift. Drift is caused by miscalculations of sensor readings; the device receives conflict...
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"Moving Pipes" Phenomenon Explained (KB-TT002)

  Have Questions? Feel free to Submit A Request to speak with a member of the vGIS Support Team. Revised:  2024-03-07
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"Floating" Objects And Alignment Issues Explained (KB-TT008)

Have Questions? Feel free to Submit A Request to speak with a member of the vGIS Support Team. Revised:  2025-05-14
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How To Capture Screenshots And Screen Recordings (KB-TT001)

The video below will go over a quick overview of the screen capture functions for Apple and Android devices. EDIT: Since the recording, Apple devices now have removed the Home button. Capturing a screenshot on a new iphone required pressing the p...
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