What Do I Do If Key Features in vSite and the vGIS Portal Are Missing?

Since both vSite and the vGIS Admin Portal are browser-based platforms, there are instances where users and admins noticed specific features do not open or appear. We recommend verifying that all pop-up blockers be disabled when operating either platform.

 

Common Issues Stemming from Pop-Up Blockers

  • Attempting to open a feature like Users in the vGIS Admin Portal
  • Missing Menus or Buttons in vSite

 

Instructions to Disable Pop-Up Blockers

Depending on the browser used, we've provided links to instructions for disabling pop-up blockers.

Note: We've listed the browser options by preference in descending order.

  1. Mozilla Firefox
  2. Microsoft Edge
  3. Google Chrome

 

Have Questions? Feel free to Submit A Request to speak with a member of the vGIS Support Team.

Reviewed:  2025-04-24

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