FAQ

My GIS Data Is In 2D. Do I Need To Have Z-Values? (KB-FQ009)

No. vGIS algorithms will transform your data using several advanced methods so you’ll always have 3D visuals in the field.
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Do I Need To Buy A HoloLens To Use vGIS AR? (KB-FQ006)

No. You can use vGIS AR on Android devices, iPhones and iPads that you have already deployed in the field. We've also put together multiple tiers of device recommendations. To view them, click here.
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How Long Does A vGIS Implementation Take? (KB-FQ016)

Your organization can be up and running within minutes. The quickest new client on-boarding process took only 47 seconds to complete.
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My GIS Records Are Not Perfect. Do I Need To Wait Until They Are? (KB-FQ001)

No. vGIS comes with built-in capabilities to help you improve your GIS data. In fact, we welcome GIS quality challenges, as vGIS helps you not just see your data in the field, but also improve it at no extra cost.
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Internal GPS Is Inaccurate. Does This Mean I Need To Buy External GNSS For vGIS To Work? (KB-FQ003)

No. vGIS has two calibration methods: patented vGIS calibration that can achieve 5cm/2in accuracy and an external GNSS/RTK-supported location calibration with up to 1cm horizontal accuracy. Both have their own advantages and use cases. Most of our...
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What Devices Does vGIS AR Support? (KB-FQ012)

vGIS supports many Android, iOS, and Microsoft devices. To view the full list of supported devices, click here.
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Do I Need to Buy Any Special Hardware From vGIS? (KB-FQ010)

No. You can use vGIS on Android, iPhone, iPad and Microsoft HoloLens devices that you have already deployed in the field. vGIS also supports most mainstream positioning devices, including Eos, Leica, SXBlue and Trimble.
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Do I Need To Buy Special Equipment To Run vSite/ vGIS AR? (KB-FQ005)

No. vGIS AR runs on Android, iPhone, iPad and Microsoft HoloLens, among other devices. vSite is a browser-based solution meant for solutions without the use of augmented reality.
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Do I Need To Buy Servers To Run vGIS AR or vSite? (KB-FQ007)

No. vGIS runs in the Microsoft Azure cloud so you can get started in minutes without buying servers to support it.
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I’ve Seen Other Augmented Reality Systems And Wasn’t Impressed. How Is vGIS Different? (KB-FQ011)

There is a reason vGIS is #1 - we pride ourselves in our differentiation. Please visit our page, "The vGIS Difference" to learn more..
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Why Do Objets Move Or Float From Their Locations When I Move? (KB-FQ017)

The perceived movement of objects is due to the 3D perspective and likely incorrectly set elevation. We prepared a short video to explain the illusion.
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Why Do Pipes In Your Videos Appear To Float Or Move Around? (KB-FQ015)

The perceived movement of pipes is due to the 3D perspective and the parallax effect. We prepared a short video to explain the illusion.  
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We Would Like To Have Full Control Over Our System. How Would This Work with vGIS?(KB-FQ014)

Our priority is to give clients full control of the platform. vGIS comes with a user-friendly admin portal that lets you add and remove users, set up new data sources and audit activities on the job site using advanced tools. vGIS staff use the ve...
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Our Organization Doesn’t Want To Be Involved In System Administration. How Would This Work With vGIS? (KB-FQ002)

We offer a number of options for extended support so you can choose the optimal mix of self-service and vendor-provided services.
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vGIS Is Offered As A Per-Seat Subscription. Are There Any Extra Fees? (KB-FQ008)

No. vGIS offers simple, flat pricing that includes everything your organization needs to run it successfully. Contact us if you would like to discuss pricing options.
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Is vGIS And Augmented Reality (AR) An Experimental Technology? (KB-FQ013)

No. vGIS has been deployed by dozens organizations around the world to deliver real-life results. To read more about "The vGIS Difference", click here.
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Our Organization Is A High-Security Environment. How Can vGIS Support Us? (KB-FQ004)

vGIS has several deployment options. By default, the system runs in the vGIS Microsoft Azure cloud so you can get started in minutes without buying servers to support it. To comply with high-security data protection requirements typical to federal...
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