FAQ

My GIS data is in 2D. Do I need to have z-values? (KB-FQ009)

No. vGIS algorithms will transform your data using several advanced methods so you’ll always have 3D visuals in the field.
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Do I need to buy a HoloLens to use vGIS? (KB-FQ006)

No. You can use vGIS on Android devices, iPhones and iPads that you have already deployed in the field.
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How long does a vGIS implementation take? (KB-FQ016)

Minutes. Your organization can be up and running within minutes. The quickest new client on-boarding process took only 47 seconds to complete.
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My GIS records are not perfect. Do I need to wait until they are? (KB-FQ001)

No. vGIS comes with built-in capabilities to help you improve your GIS data. In fact, we welcome GIS quality challenges, as vGIS helps you not just see your data in the field, but also improve it at no extra cost.
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Internal GPS is inaccurate. Does this mean I need to buy external GNSS for vGIS to work? (KB-FQ003)

No. vGIS has two calibration methods: patented vGIS calibration that can achieve 5cm/2in accuracy and an external GNSS/RTK-supported location calibration with up to 1cm horizontal accuracy. Both have their own advantages and use cases. Most of our...
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What devices does vGIS Utilities support? (KB-FQ012)

The full list of supported Android, iOS and Windows devices is here.
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Do I need to buy any special hardware from vGIS? (KB-FQ010)

No. You can use vGIS on Android, iPhone, iPad and Microsoft HoloLens devices that you have already deployed in the field. vGIS also supports most mainstream positioning devices, including Eos, Leica, SXBlue and Trimble.
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Do I need to buy special equipment to run vGIS Utilities? (KB-FQ005)

No. vGIS runs on Android, iPhone, iPad and Microsoft HoloLens, among other devices.
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Do I need to buy servers to run vGIS? (KB-FQ007)

No. vGIS runs in the Microsoft Azure cloud so you can get started in minutes without buying servers to support it.
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I’ve seen other augmented reality systems and wasn’t impressed. How is vGIS different? (KB-FQ011)

There is a reason vGIS is #1—we are very different from other systems. Please visit our "The vGIS Utilities Difference" page for more information.
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Why do objects move or float from their locations when I move? (KB-FQ017)

The perceived movement of objects is due to the 3D perspective and likely incorrectly set elevation. We prepared a short video to explain the illusion.
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Why do pipes in your videos appear to float or move around? (KB-FQ015)

The perceived movement of pipes is due to the 3D perspective and the parallax effect. We prepared a short video to explain the illusion.
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We would like to have full control over our system. How would this work with vGIS? (KB-FQ014)

We would like you to have full control, too. vGIS comes with a user-friendly admin portal that lets you add and remove users and devices, set up new data sources and audit activities for your vGIS. It is the same tool that we use to manage your co...
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Our organization doesn’t want to be involved in system administration. How would this work with vGIS? (KB-FQ002)

We offer a number of options for extended support so you can choose the optimal mix of self-service and vendor-provided services.
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vGIS is offered as a per-seat subscription. Are there any extra fees? (KB-FQ008)

No. vGIS is has simple, flat pricing that includes everything your organization needs to run it successfully.
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Is vGIS and Augmented Reality (AR) an experimental technology? (KB-FQ013)

No. vGIS has been deployed by dozens organizations around the world to deliver real-life results.
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Our organization is a high-security environment. How can vGIS address it? (KB-FQ004)

vGIS has several deployment options. By default, it runs in the vGIS Microsoft Azure cloud so you can get started in minutes and without buying servers to support it. To comply with high-security data protection requirements typical to federal age...
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